NMR is committed to protecting the privacy and security of the information collected from our website visitors, customers, and business partners. This Privacy Policy explains what information we collect, how we collect it, why we collect it, and how we store, use, and protect your information when you visit our website, create an account, or interact with us.

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This Privacy Policy applies to all visitors to www.nmrspray.com and any website or service operated by NMR through the Wix website platform.

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1. What Information We Collect

We collect the following types of information:

1.1 Personal Information You Provide

• Name

• Business name

• Email address

• Phone number

• Billing and shipping address

• Account login details (if you create an account)

• Equipment service forms or order details

• Payment details (processed securely through third-party providers)

1.2 Automatically Collected Information

When you visit our website, Wix and its integrated tools may automatically collect:

• IP address

• Device and browser information

• Website activity (pages viewed, time spent, click activity)

• Cookies and similar tracking technologies

• Log files and session information

• Approximate location data

1.3 Non-Personal & Technical Data

• Aggregated analytics

• Website performance data

• Page response times

• Traffic patterns and general usage behavior

We do not collect sensitive personal information such as Social Security numbers, credit scores, or biometric data.

2. How We Collect Information

We collect information in the following ways:

2.1 Information You Provide Directly

• Filling out a contact form

• Making a purchase

• Creating an account

• Submitting a drop-off or service form

• Requesting a quote or support

• Calling or emailing us

• Interacting with our business through offline channels

2.2 Automated Tools

Wix collects website information automatically via:

• Cookies

• Tracking pixels

• Analytics tools

• Log files

• Third-party integrations (e.g., QuickBooks, Google Analytics)

2.3 Third-Party Sources

We may receive information from:

• Payment processors

• Shipping carriers

• Manufacturer warranty systems

• Accounting software (QuickBooks)

• CRM or email marketing platforms (if used)

3. Why We Collect This Information

We collect information for the following business and operational purposes:

• To create and manage customer accounts

• To process and fulfill orders

• To communicate service updates and repair statuses

• To manage warranties and vendor-related claims

• To provide support and respond to customer inquiries

• To improve website functionality and user experience

• To comply with legal, tax, and accounting requirements

• To enhance safety, prevent fraud, and verify identity

• To conduct analytics and monitor website performance

We collect only the information necessary to provide our commercial services effectively.

4. How We Store, Use, Share & Disclose Information

4.1 Storage

Your information may be stored through:

• Wix secure servers

• Cloud-based data storage

• Encrypted website forms

• Third-party business tools (QuickBooks, email platforms, shipping systems)

Wix stores data in secure data centers globally in compliance with industry standards.

4.2 Use of Information

We use your information to:

• Provide products, services, and support

• Manage your orders, repairs, invoices, and service records

• Communicate with you regarding purchases, service updates, and account notifications

• Improve our website and business operations

• Comply with legal regulations

4.3 Sharing & Disclosure

We may share information with:

• Manufacturers (for warranty and product issues)

• Payment processors

• Shipping carriers

• Accounting platforms (QuickBooks)

• Service providers (Wix, hosting, analytics tools)

• Legal authorities when required

We do not sell your personal information.

Information is shared only for the purpose of fulfilling commercial services and business operations.

5. Communication With Site Visitors

We may contact you for:

• Order confirmations

• Service updates or repair notifications

• Technical support

• Follow-up inquiries

• Payment reminders or account issues

• Marketing or informational emails (if you opt in)

• Important notices regarding changes to services or policies

Communication may occur through:

• Email

• Phone

• Text message (if authorized)

• Automated notifications from Wix or our integrated services

You may opt out of non-essential marketing communications at any time.

6. Minors & Children’s Privacy

Our website and services are intended exclusively for adults and commercial users.
We do not knowingly collect information from individuals under the age of 18.

If we learn that information from a minor has been collected, we will promptly delete it.

7. Privacy Policy Updates

We reserve the right to modify or update this Privacy Policy at any time.
Changes will take effect immediately upon being posted on this page.

We encourage you to review this page periodically for updates.

8. Contact Information

If you have questions about this Privacy Policy or wish to access, update, or delete your information, please contact:

NMR - Nino's Machinery Repair
463 Maryland St. Orange, NJ 07050

(973) 672 - 2072
Shop@nmrspray.com
www.nmrspray.com

You may also contact us directly through any form on our website.